Privacy Policy
Privacy Policy
Effective Date: October 21, 2025
What Information We Collect
When you use our services or submit a form on our website, we collect:
Name, email address, and phone number
Company name and job title
Information you provide during calls with our AI voice agent
Call recordings and transcripts
We automatically collect basic website usage data like IP address, browser type, and pages visited.
Website Visitor Identification and Cookies
When you visit our website, cookies and similar technologies may be used by our
online data partners to identify your company and associate your visit with
business contact information.
We (or service providers on our behalf) may use this information to send
relevant marketing communications about our services.
You may opt out of this website visitor identification by visiting:
https://app.retention.com/optout
How We Use Your Information
We use your information to:
Qualify leads and schedule appointments
Make calls using our AI voice agent
Send follow-up emails and communications
Manage our customer relationships
Improve our service
Call Recording Notice
Important: Our AI voice agent records calls for quality assurance and lead qualification purposes. By continuing a call with our voice agent, you consent to being recorded.
Who We Share Your Information With
We use third-party service providers to deliver our services, including:
Voice AI and communication platforms
Email delivery services
Customer relationship management (CRM) systems
Meeting scheduling tools
